Reviews

  • Tyler George Farr
    Paid for a gearbox issued to be fixed, was given a transmission service after holding the car for 2 weeks and been told the car was fixed, gearbox has had the same issue again less than 6 months later... Read More
    Tyler George Farr
    Paid for a gearbox issued to be fixed, was given a transmission service after holding the car for 2 weeks and been told the car was fixed, gearbox has had the same issue again less than 6 months later. I have reached out to see if the team can help and have been ignored. Real shame. Used them a few times, communication is poor, you have to chase them for any update and the work carried out has simply been a patch job and not a fix. Spent over £1k with them and am no better off than if I had just topped up the transmission oil myself. Plenty of other specialists out there to choose from. Will be taking the car elsewhere from now on. - Edit - I have now taken my car to another independent who have diagnosed the issue and looks like when the transmission service was done, some of the bolts had been put back in without their spacers/washers and had "bodged" it back in which is why it was leaking.
  • Nigel Welch
    I’d just like to say thank you to Simon and the team at Brookspeed, for making my recent purchase a fantastic experience. It was an absolute pleasure dealing with them and their amazing business. Thei... Read More
    Nigel Welch
    May 24
    I’d just like to say thank you to Simon and the team at Brookspeed, for making my recent purchase a fantastic experience. It was an absolute pleasure dealing with them and their amazing business. Their facilities are second to none and well worth the trip down from Bristol. Simon provided a professional and personal service throughout the whole purchasing process. So I would highly recommend Brookspeed and will be definitely using them again in the future.Thank you all ????
  • Sarah CD
    What can I say Brookspeed apart from a huge huge thank you, especially to Phil in the workshop for rebuilding my Cayenne's engine so impressively but mostly to Simon King, the MD who went over and abo... Read More
    Sarah CD
    What can I say Brookspeed apart from a huge huge thank you, especially to Phil in the workshop for rebuilding my Cayenne's engine so impressively but mostly to Simon King, the MD who went over and above on the attention to detail to ensure my car was safely delivered by the AA on Boxing Day, opening up especially to take delivery, for explaining all the work so I completely understood everything that needed to be done and was done with such care and expertise (see ref to Phil!), for ensuring the car was delivered back to me afterwards when I was unable to juggle work/family schedule to do myself. I cannot recommend this garage highly enough. Absolute legends to deal with and lovely to also know people still have compassion and care, in and out of the workshop. 11 stars out of 10 if I could!
  • Ben Chambers
    Second time I've used Brookspeed to fix my 987 Cayman and both times they've been great. The new location is impressive, and I was able to work on my laptop in the (very grand) waiting room whilst my ... Read More
    Ben Chambers
    Second time I've used Brookspeed to fix my 987 Cayman and both times they've been great. The new location is impressive, and I was able to work on my laptop in the (very grand) waiting room whilst my car was being fixed (new window regulator). Their technicians know their stuff when it comes to Porsche, and the cost was exactly as quoted, so I was a happy customer. Friendly staff too, who kept me supplied with tea and coffee. Would recommend.
  • Kevin Shaw
    Fiting of my Porsche Sports exhaust and tequipment sports suspension was done expertly and very promptly. My 981 Cayman S now sounds and drives even better and remains a true Porsche so thanks to Stua... Read More
    Kevin Shaw
    Fiting of my Porsche Sports exhaust and tequipment sports suspension was done expertly and very promptly. My 981 Cayman S now sounds and drives even better and remains a true Porsche so thanks to Stuart, Phil and Bethan and the rest of the team who are friendly and approachable so will make make me a return customer.Thanks Brookspeed!
  • Jo B
    After many months of deliberation of looking at wheels - lowering - and suspension and many transporter forums l went to these guys for help as l was finding it all a nightmare.I had a meeting with Ph... Read More
    Jo B
    After many months of deliberation of looking at wheels - lowering - and suspension and many transporter forums l went to these guys for help as l was finding it all a nightmare.I had a meeting with Phil and Alex and went through the dos and don'ts and they were so helpful and certainly knew what they were talking about. So, l booked in for a service - MOT - and to change of suspension and slightly larger wheels. They and the mechanics made a really brilliant job the van looks and drives superbly now.I will be using them again and again for any future work and servicing and would happily recommend them to anyone.Steve & Jo Bascombe.
  • Olwen
    Absolutely fantastic service. The mechatronic unit on my TT went and they were able to fix it at a much lower cost than expected and it was quicker than we thought. They talked us through every step a... Read More
    Olwen
    Absolutely fantastic service. The mechatronic unit on my TT went and they were able to fix it at a much lower cost than expected and it was quicker than we thought. They talked us through every step and I felt nothing other than confidence throughout the whole experience. A special shout out to Phil who was so helpful and kind. I will be using them again!
  • Paul Cotterill
    Following two days travelling from Spain, we arrived in Eastleigh with a serious engine problem. We found Brookspeed through Google search and arrived on their doorstep as they opened the following mo... Read More
    Paul Cotterill
    Following two days travelling from Spain, we arrived in Eastleigh with a serious engine problem. We found Brookspeed through Google search and arrived on their doorstep as they opened the following morning.Phil, Mike & Tom were absolutely fantastic. They did an initial inspection immediately and confirmed that we had a serious problem. Phil kindly took us to the local car hire centre and within 3 hours they had diagnosed a component failure and given us an estimate for the repairs. They kept us informed throughout and had the car repaired ahead of schedule. I fully recommend Brookspeed and can't thank them enough.
  • John
    Professional and Friendly from first contact throughout. Had coilovers installed by the guys, Tom asked me how I wanted it to sit and gave me lots of advice, and its fair to say I got exactly that! th... Read More
    John
    Professional and Friendly from first contact throughout. Had coilovers installed by the guys, Tom asked me how I wanted it to sit and gave me lots of advice, and its fair to say I got exactly that! the van feels and looks amazing! I couldn't be happier with the service I received and will definitely be using them from now on! ????
  • Phil Potts
    Had an issue with my T5 heater, completely messed up DIY fix by myself!,,,, these guys were brilliant, Dan got it sorted and now it’s perfect ???? 10/10
    Phil Potts
    Had an issue with my T5 heater, completely messed up DIY fix by myself!,,,, these guys were brilliant, Dan got it sorted and now it’s perfect ???? 10/10
  • Craig Knott
    Have now used these chaps for the Service and MOT of my V-Dub.They are very helpful and costs are reasonable.
    Craig Knott
    Have now used these chaps for the Service and MOT of my V-Dub.They are very helpful and costs are reasonable.
  • David Fisher
    Impressed with the Brookspeed service and experince! Just had my TT serviced and it was a seamless experience. The mechanic was top-notch, the process was easy, and the pricing felt very fair. Highly ... Read More
    David Fisher
    Impressed with the Brookspeed service and experince! Just had my TT serviced and it was a seamless experience. The mechanic was top-notch, the process was easy, and the pricing felt very fair. Highly satisfied! https://maps.app.goo.gl/PzanVkkCWWAgYz7E7
  • Busk 'n' Wander
    Many thanks to the wonderful team. On a trip a long way from home my alternator packed up. These guys fitted me in and I was back on the road the next day. Professional and friendly team. Had a couple... Read More
    Busk 'n' Wander
    Many thanks to the wonderful team. On a trip a long way from home my alternator packed up. These guys fitted me in and I was back on the road the next day. Professional and friendly team. Had a couple of choices for garages in the area, so glad I chose Brookspeed. I can’t thank you enough. https://maps.app.goo.gl/XJYbo5KEN6XHY1jC7
  • Steven King
    I would like to take this opportunity to thank the whole team at Brookspeed for their professionalism on working on my VW Transporter Special thanks must go to Anthony & Tom for their expertise, ... Read More
    Steven King
    I would like to take this opportunity to thank the whole team at Brookspeed for their professionalism on working on my VW Transporter Special thanks must go to Anthony & Tom for their expertise, knowledge & understanding. They certainly go above and beyond for their customers I would not hesitate in recommending this trustworthy team to give you a detailed report before any work is carried out. Top class garage! Thankyou Steven King https://maps.app.goo.gl/PYPZjWdzQZDvdAva6
  • YURI
    Wow. What a day. Came down to continue the hunt for a new car and worth the long journey. Really hospitable people. Simon and Ian showed me round their well sorted operation which includes a showroom,... Read More
    YURI
    Wow. What a day. Came down to continue the hunt for a new car and worth the long journey. Really hospitable people. Simon and Ian showed me round their well sorted operation which includes a showroom, servicing and MOT bays. Really made to feel at home and comfortable as I asked hundreds of questions and inspected several cars. Would definitely recommend anyone looking for a new car or to maintain their current car to give these guys a shout.
  • Mike Thomas
    For the two years of Covid, Brookspeed serviced & maintained our 2016 BMW 218SE Convertible. On each occasion, Martin collected the car from us in Ocean Village, drove it to Chandlersford and brou... Read More
    Mike Thomas
    For the two years of Covid, Brookspeed serviced & maintained our 2016 BMW 218SE Convertible. On each occasion, Martin collected the car from us in Ocean Village, drove it to Chandlersford and brought it back that evening MoT'd and serviced (and cleaned!).When we decided, a month ago, to give up driving, Martin offered to sell the car for us. He picked it up, did all (and I mean all) the paperwork including advertising online and now (less than four weeks later) Brookspeed have sold the car and passed over the cash.Impeccable and reliable service.
  • Mike Bailey
    A BIG thank you to Rob and all the staff at Brookspeed. I can`t thank them enough, I got 5 star plus service from them all. I sold my car using their sale or return service, I got an excellent price f... Read More
    Mike Bailey
    A BIG thank you to Rob
    A BIG thank you to Rob and all the staff at Brookspeed. I can`t thank them enough, I got 5 star plus service from them all. I sold my car using their sale or return service, I got an excellent price for my car. I also used them to get a full service on my Porsche, that also was excellent. I would highly recommend their service`s to anyone. I will definitely use them again. Many thanks Mike Bailey.
  • James Sewell
    Extremely professional and friendly! Really quick turnaround on everything too, I cannot thank Lisa and the team enough!
    James Sewell
    Google
    Extremely professional and friendly! Really quick turnaround on everything too, I cannot thank Lisa and the team enough!
  • Dee Cordall
    This garage is absolutely amazing and have always given me honest advice, looked after my Audi's and I wouldn't go anywhere else now! Lovely people!
    Dee Cordall
    Google
    This garage is absolutely amazing and have always given me honest advice, looked after my Audi's and I wouldn't go anywhere else now! Lovely people!
  • Mark Anthony
    Excellent service department run by true knowledgeable enthusiast's, you can now buy your next used Porsche there too.
    Mark Anthony
    Google
    Excellent service department run by true knowledgeable enthusiast's, you can now buy your next used Porsche there too.
  • Nick Jones
    Great service for MOT and annual service for my much loved Boxster S. I had an issue with the battery a while back and they advised over the phone before dispatching a technician to my home to resolve... Read More
    Nick Jones
    Google
    Great service for MOT and annual service for my much loved Boxster S. I had an issue with the battery a while back and they advised over the phone before dispatching a technician to my home to resolve the issue. Took a donation only for their efforts - fantastic service and I thoroughly recommend for anyone who loves their car. They will too!
  • John Selman
    Really pleased to find this Porsche specialist- they are very knowledgeable and went to a lot of trouble to explain what needed to be done. Technician was very clear when he explained and showed me un... Read More
    John Selman
    Google
    Really pleased to find this Porsche specialist- they are very knowledgeable and went to a lot of trouble to explain what needed to be done. Technician was very clear when he explained and showed me under my Boxster what required attention and certainly was not there to find work, more so to save me money! The office staff were so helpful and really friendly too. The owner of the business was happy to spend time with me as well so in a summing up I’d say that I would highly recommend this company to any Porsche owner. Thanks Martin,Janine and Steve and also the young lad who spent ages cleaning my car afterwards. Thanks all.
  • Alec Moran
    Just got car back from major service - very thorough inspection of car. Staff very friendly and informative. I was kept up to speed and consulted always beforehand if some unexpected parts were faulty... Read More
    Alec Moran
    Google
    Just got car back from major service - very thorough inspection of car. Staff very friendly and informative. I was kept up to speed and consulted always beforehand if some unexpected parts were faulty and had to be subsequently replaced. Never seen a cleaner car when I picked it up too! Outstanding service!
  • Joe Gould
    I got my first ever Porsche (a 2001 boxster) a little under a year ago. Whilst I did not get this car from Brookspeed, I visited them for some "novice" advice. Considering I had not made an appointmen... Read More
    Joe Gould
    Google
    I got my first ever Porsche (a 2001 boxster) a little under a year ago. Whilst I did not get this car from Brookspeed, I visited them for some "novice" advice. Considering I had not made an appointment/did not get my car from them, they were brilliant and were very attentive and very objective. Having spent a great summer driving this car, I've been back to them over the summer to get an indicator stalk replaced/fitted, have a new exhaust and, more recently, following my MOT advisories, had new brake discs/pads and some other work completed. Everyone I have been in contact with are very polite, professional, and for me, give fantastic, objective advice. Any work I have had done with them is always explained to me in full, and the final bill always within any estimates quoted. Janine and Ian in particular have been extremely helpful over this short time that I have had my Porsche, and I really would not consider "her" being anywhere else when work is needed. A great little team who give me confidence allowing me to enjoy my first Porsche!!
  • Paul Crowhurst
    I'm lucky enough to have been the proud owner of a 2001 986 for three years now and have been using Brookspeed throughout my ownership. From the initial pre-purchase inspection (which helped significa... Read More
    Paul Crowhurst
    Google
    I'm lucky enough to have been the proud owner of a 2001 986 for three years now and have been using Brookspeed throughout my ownership. From the initial pre-purchase inspection (which helped significantly with the negotiation with the dealer); minor and major servicing; to my most recent exhaust fit. Dealing with them has been a real delight; Martin, Ian, Janine, Jason, Simon and the rest of the workshop crew are all very friendly, professional and willing to help and offer sensible advice whenever they can.
  • Daron Townson
    I've been using Brookspeed for about 5 years now, initially to maintain (And then sell on my behalf) my 996 Turbo and now to maintain and upgrade my current 996 Carrera 2. Over the past 5 years they h... Read More
    Daron Townson
    Google
    I've been using Brookspeed for about 5 years now, initially to maintain (And then sell on my behalf) my 996 Turbo and now to maintain and upgrade my current 996 Carrera 2. Over the past 5 years they have always been there with a friendly greeting (Janine is just fantastic!) and boundless help, advice and experience and I've always found them to go beyond my expectations (Despite always handing me invoices that seem to be slightly less than I had been expecting!) An example of this service was when I had my suspension fully refreshed and Ohlins coilovers fitted. On first booking the car in Janine suggested that if I could wait a few weeks they could have their race team suspension expert Simon (Yes, Brookspeed run a number of racing cars... Boxsters and a Carrera Cup I believe!) advise and set up my suspension. It is not often one has the opportunity to make use of this level of experience so I gladly agreed. After some discussion with Simon about how I intended to use the car a plan was formed and a date booked. On the chosen day I dropped the car off with a newly developed fluid leak ("Don't worry, we can sort that out while its here") and there then followed daily updates from Janine and Neil (The technician working on my car) keeping me updated, sending me pictures, suggesting that the bump stops could do with replacing etc. As you can imagine it's fantastic to be kept up to date like this and to know that the guys working on your car care and know what they are looking at! On collecting the car I was shown the new alignment diagram for the new (GT3 ride height) suspension and all I could say is "Wow!" Most of my cars have had modified suspension and full alignments done but I have never before see readouts as precise and symetrical as those shown for my car now and I'm sure indicative of the attitude of Race Team technicians. So thank you to Janine, Simon, Neil, Martin and everyone at Brookspeed. The fact that I am on first name terms with pretty much everyone there is a great indication of what a friendly, trustworthy and welcoming place it is. It won't surprise you to hear (If you've made it this far!) to hear that I unreservedly recommend them and will be using them for all further maintenance and upgrades on my Carrera.
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