Vacancies

Career / Job opportunities with Brookspeed Automotive Group.

ARE YOU LOOKING FOR A NEW CAREER OPPORTUNITY

Who are we ?

Brookspeed are a privately owned company with a high level of customer service at our two garage Service and Sales facilities plus an extremally rich history in International Motorsport.

At our Chandlers Ford branch we are servicing and retailing some of the most desirable cars available. PORSCHE, McLAREN, MERCEDES AMG, FERRARI, and AUDI.
At our Eastleigh site we specialise in the servicing and sales of Audi and Volkswagen vehicles including VW T5 and T6 Transporter models.

Current vacancies:

Service advisor
Vehicle Technician

Full time receptionist
Car Cleaner - Driver - Handyman
Car Sales Executive

Service Advisor

A Service Advisor, is a customer service professional who works at a car garage. They are the liaison between customers and service technicians. Their duties include greeting customers, scheduling appointments, listening to requests, estimating costs and ordering parts.

Welcoming customers and explaining the services that the car dealership offers them.
Listening and documenting customers’ car problems and passing the information to the mechanics.
Consulting with mechanics about repairs and possible alternatives to expensive work.
Answering questions about service outcomes (after consulting with the mechanic if necessary).
Liaising with customers and mechanics to schedule car check-ups and service appointments.
Advising customers about warranty protections and potential cost savings.
Estimating car repair costs and the time it will take for repairs to be completed.
Resolving possible customer complaints after repair services are offered.

Benefits include

28 days holiday
Company uniform provided
Scope for progression within the company.
Friendly working environment

We look forward to receiving your CV.

Job Types: Full-time, Permanent

Salary: TBA

Hours: Monday to Friday 08:30 to 17:30 Saturday 08:30 to 13:00

Experience:

Not important but preferred.

Licence/Certification:

Driving Licence (required)

To apply, send a CV to mb@brookspeed.com

Vehicle Technician

Are you ready for your next career move?

About the role

As a Vehicle Technician you will be working with our team of talented team of Technicians, responsible for the maintenance and repair of motor vehicles for our customers. Using state of the art diagnostic tools and equipment, the role is varied and rewarding, along with the opportunity to work with one of the largest ranges of electric vehicles.

About you

You must be a qualified Vehicle Technician with a formal qualification in City & Guilds/NVQ Level 2 or 3 in Light Vehicle Maintenance (or equivalent qualification).

Ideally, you will have the ability to work within given timescales and the ability to tackle all aspects of vehicle repairs and servicing. Diagnostic skills and experience in problem-solving are not essential but are desirable.

Benefits include

28 days holiday
Company uniform provided
Scope for progression within the business
Friendly working environment

We look forward to receiving your CV.

Job Types: Full-time, Permanent

Salary: £30,250.00-£35,000.00 per year

Hours:

Monday to Friday 08:30 to 17:30 Saturday 08:30 to 13:00

Experience:

technician: 2 years (preferred)

Licence/Certification:

Driving Licence (required)
City & Guilds or equivalent NVQ 2 or 3 (required

To apply, send a CV to mb@brookspeed.com

Full Time Receptionist

Responsibilities and Duties

To greet all customers and visitors whether by phone or in person in a professional and courteous manner.
To ensure phones are answered promptly and courteously at all times, ensuring that an apology is given to the caller should this objective not be met and that continued communication is maintained with the customer should they be placed on hold.
To ensure phones are manned at all times.
To ensure that messages taken are accurate and passed on to the relevant personnel promptly.
To ensure all calls are correctly qualified.
To ensure that the Reception and Customer Waiting Areas are kept in a clean and tidy condition.
To ensure refreshment is offered to any customer seated in the Customer Waiting Area.
All sickness and holiday absences to have necessary cover by ensuring that each member of the Reception Team are able to contact each other outside of working hours if necessary, providing total cover at all times.
To ensure that all telephone extension faults are reported immediately to the manager and logged in the Reception Diary.
To ensure all external and internal post, both incoming and outgoing is passed to Admin promptly.
Typing of general correspondence when requested.

Qualifications and Skills

You will have excellent communication skills, be efficient and able to work within a team.

You'll learn quickly, deliver high levels of customer service and have a friendly and approachable personality, as well as committed, well presented and reliable.

A good understanding and ability to learn IT such as Microsoft applications and garage booking systems

Benefits include

28 days holiday
Company uniform provided
Scope for progression within the company.
Friendly working environment

We look forward to receiving your CV.

Job Types: Full-time, Permanent

Salary: TBA.

Hours:

Monday to Friday 08:30 to 17:30 Saturdays 08:30 to 13:00

Experience:

preferred

License/Certification:

Clean driving License (required)

To apply, send a CV to mb@brookspeed.com

Car Cleaner - Driver - Handyman.

A fantastic opportunity has arisen to be a part of our fast growing prestige and performance car dealership located at Chandlers Ford Southampton. We are a professional and friendly dealership with a great team. We pride ourselves on extremely high standards and our stock portfolio reflects this.

Applicants must have a very high level of attention to detail, be able to work in a methodical fashion, use their own initiative and work independently or in a team when required. Previous experience with valeting and detailing is required. Some mechanical knowledge would be a welcome benefit too. Must have a full UK driving license and Saturday morning availability when/if required. Extremely competitive rates of pay offered for the right candidate who can demonstrate the skills required to grow alongside the company.

Daily Duties Include -

Cleaning and preparing vehicles for sale and to display in the showroom.
Carrying out interior detailing, wet and dry vacuuming and some exterior washes.
Three stage machine polishing and paint correction at all levels using paint depth gauge.
Steam cleaning of exterior and interior areas.
Undertaking additional duties that may be required by management.
Upholstery & leather refreshing.
Visual inspection and appraisal of vehicles.
Vehicle movements around sites.
Small paintwork touch ups, alloy wheel touch ups and carpet repairs.

Key Skills & Experience Required -

Good communication skills with management and the team
A meticulous eye for detail, going above and beyond the call of duty
Ability to work under pressure for meeting deadlines and timescales
Previous detailing experience and knowledge for preparing cars
A keen interest in cars alongside knowledge of brands and models
A team player but also happy to work independently
Must be presentable and articulate

Benefits include

28 days holiday
Company uniform provided
Full valeting supplies and equipment
Indoor showroom + valet bay
Scope for progression within the company.
Friendly working environment

We look forward to receiving your CV.

Job Types: Full-time, Permanent

Salary: TBA.

Hours:

Monday to Friday 08:30 to 17:30 Saturdays 08:30 to 13:00

Experience:

preferred

License/Certification:

Clean driving License (required)

To apply, send a CV to mb@brookspeed.com

Car Sales Executive

***Applicants must hold a full UK driving licence ***

The Position:

The Car Sales Executive position may be suitable for someone ready to take their career to the next stage who may already have experience of success in a retail sales position.

If you believe you have that ‘Emotional Spark’ that comes with an enthusiastic and motivated character, if you are obsessed with providing outstanding Customer Service, and you can bring an empathetic, attentive, and friendly personality to our team.

Essential Skills, Qualifications & Behaviors:

· Excellent face to face customer service skills

· Committed, reliable, and well presented

· Ability to build rapport quickly

· Excellent telephone manner

· Excellent negotiation skills

· Passion to succeed

· Creative thinking

The successful candidate for the Trainee Car Sales position will become an integral part of an exciting, multi faceted growing company.

Benefits include